Voucher Store

Bulk vouchers

You can now create vouchers in bulk, up to 1000 at once! Making it much faster to generate larger quantities in one go. This is useful for internal campaigns, corporate gifting, promotional activity, or any situation where multiple vouchers need to be issued at once via email. 

This update reduces manual admin time and helps teams manage larger voucher requirements more efficiently.

SImply upload a CSV with emails and names, select your product and the system will mail out the vouchers individually. 

Per product promotions

Promotions can now be applied at product level. This means offers can be targeted to individual products rather than needing to apply more broadly across a store. You can also use this to group multiple discounts under a single promotion, using group functionality, so you can have 4 products with a 20% discount and another 3 with a $5 off discount under the same promotion code. 

This gives businesses more flexibility when running campaigns and makes it easier to highlight specific experiences, vouchers, or seasonal offers.

Delete accounts via Super admin

Super Admin users now have the ability to delete accounts directly from the admin area. This gives central teams more control when managing inactive, duplicate, or closed accounts.

This helps keep account management cleaner and makes it easier to handle account lifecycle tasks without additional support processes.

Owner delete account via dashboard

Account owners can now delete their own account directly from the dashboard. This gives businesses more control over their account management and allows them to close accounts without needing to contact support.

This update creates a more streamlined experience while keeping account ownership actions within the correct permission level.

Account warning, restrictions and suspension system

A new account status system is now available, allowing accounts to be placed under warning, restriction, or suspension where needed. This gives greater control over account management and provides a clearer process for handling compliance, billing, or misuse issues.

Each status can be used to limit account access appropriately while keeping visibility for internal teams. There are 3 new statuses. 

Warning : full access to the system but a warning banner is shown after they login. 

Restricted : No changes can be made on the backend of the system, vouchers cannot be redeemed but the store remains fully functional. 

Suspended : The store and account are blocked entirely. 

Offline transaction fees

Offline transaction fees can now be configured within the platform. This allows businesses to more accurately account and charge for transactions created outside the standard online purchase flow.

You can also choose to charge for voucher uploads and bulk vouchers. 

This update supports clearer reporting and helps ensure additional processing costs are captured where relevant.

Platform supplied fulfilment fees

Platform supplied fulfilment fees are now supported. This allows fulfilment charges provided by the platform to be applied and tracked more clearly within orders and reporting.

This improves visibility around fulfilment costs and creates a more consistent approach when platform-managed fulfilment services are being used.

Custom voucher references

You can now use custom voucher references, giving businesses more control over how vouchers are identified within the system. This is useful for internal tracking, external system matching, or aligning voucher references with existing business processes.

This feature was primiarly designed for booking systems which allow discount codes to be issued out for their POS or booking system, we can upload these codes in bulk and the system will generate a voucher code which matches the appropriate amount from the booking system. 

For example, if a booking system issues a $50 gift card with the code 12345, that code can be uploaded into Enjovia. The next time a customer purchases a $50 voucher, Enjovia will assign one of the uploaded codes to that voucher. For security, codes are uploaded in bulk and allocated at random.

This makes voucher management more flexible and allows us to integrate with many POS and booking systems without integration. 

Validation Improvements for Voucher Importer

Prices and monetary values imported into the system can no longer be negative. This ensures cleaner data handling and prevents incorrect reporting

Super Admin Terminal Use

Super admin users can now create offline orders directly. This is useful for internal processes, manual adjustments or legacy entries that need to be recorded.

Import Fixes

Special characters in import files are now handled correctly. This improves accuracy when importing product names, codes and descriptions and allows for a wider variety of codes. 

Voucher Improvements

Filtering and retrieving vouchers has been updated to include vouchers linked to soft-deleted packaging options or delivery methods. This ensures full visibility of historical data.

Email Content Update

The maximum email content length has been increased, including support for line breaks. This allows for clearer formatting and more detailed messaging.

PDFs in emails

PDF versions of vouchers can now be attached directly to outgoing emails. This makes it easier for customers to download, save, or print their vouchers without needing to revisit the storefront. 

This new feature can be found under fulfilment, and its the top Email PDF vouchers, this will attach a PDF to emails which get sent out, we would recommend changing your voucher email wording to accomodate this. 

Important note: When you enable fulfilment, two new fields appear as options on every product page: PDF description and PDF terms and conditions. These fields are added directly to the generated PDF, so each product will need to have both fields updated to ensure the correct information is displayed, this does not happen automatically you will have to manually do this, or PDFs will leave the fields blank.

Increased email description

You can now add longer descriptions to your emails. This gives you more space to outline details and provide extra clarity. Linebreak formatting has been improved to keep messages tidy and readable.

Category Tiles on Storefront 

We have added an option for category tiles to show in storefronts, this can be enabled in store settings. 

If this option is chosen, the categories will show as standard on store home: 

Google Analytics, Meta and TikTok integration

Another highly requested feature, your storefronts can now connect to Google Analytics, Meta and TikTok. This allows you to track visits, conversions, and customer behaviour across your voucher pages. Setup is simple and gives you deeper insight into performance. We have preset set ups and you can create fully customisable set ups for more complicated set ups. You can find this is store settings under Third-Party Tracking. 

GDPR and PII improvements

Due to 3rd party tracking, additional privacy and data handling improvements have been made behind the scenes. These updates strengthen compliance with GDPR requirements and better protect customer information. Including a stronger cookie policy for all accounts, which can be found in the 3rd party tracking section. 

Cost centres

You can now assign cost centres to staff discounts when using the sales terminal. This makes internal reporting easier, especially for finance teams who need clearer allocation of revenue and usage.

You can create cost centres in the account settings. 

These can then be assigned to users and be placed against internal voucher creation in the terminal and will appear in reporting. 

Complementary voucher prefixes

You can now set custom prefixes for complimentary vouchers. This makes them easy to spot in reports and helps keep your internal naming structure consistent. The prefix is added to the front of each voucher code. For example, using C- would produce a code like C-PDX3F-34 when generated through the terminal. This feature can be found in the account settings. 

New role: Sell and redeem with discounts

To compliment these two new features a new user role is available that allows team members to sell and redeem vouchers while applying approved discounts.

Note: This means sell and redeem users cannot now create discounts in terminal

This provides more flexibility for sales staff and on site teams. Admins can now also restrict certain cost centres to certain users to ensure employees cannot use cost centres outside of their department. 

Single monetary prices on storefronts

Monetary vouchers can now appear as single prices on your storefronts. This keeps the design cleaner and makes purchasing simpler for customers. This means if you create a monetary voucher with only a single fixed value it will show as a simple purchasable product. 

Super Admin users can redeem

Super Admin level users now have the ability to redeem vouchers. This helps central teams support on site operations and handle exceptions more easily.

Store grouping for invoices

Invoices are now be itemised by store. This gives you cleaner monthly statements and makes reconciliation quicker for finance teams.

Partner Level Invoice now shows account

Partner Level Invoices are now itemised by account. This gives partners cleaner monthly statements and makes reconciliation quicker for finance teams.

PDF “from” translations fixed

Foreign language translations for the “from” field on PDFs have been corrected. This ensures all voucher PDFs display accurate and polished translations.

Currency Analytics Fix

A correction has been applied to the way top selling currencies display in analytics. These values now show store currency accurately. 

Analytics Dashboard. 

We’re excited to announce the launch of our brand-new Analytics Dashboard, designed to give customers deeper insight into their sales performance  all in one powerful, easy-to-use interface.

The new dashboard lets you track, monitor, and compare performance across any time period, giving you the tools to make data-driven decisions with confidence.

Group-Level Insights

Get a complete overview of your business with custom date ranges and comparisons to previous periods. Key metrics include:

• Account Outstanding – View your current outstanding account balance at a glance.
• Lifetime Account Sales – Track your total sales growth over time.
• Total Sales, Redemptions & Expiries - Analyse overall performance within any period.
• Sales Over Time - Monitor trends with detailed daily sales reporting.
• Top Sales by Store - See which stores are leading the way.
• Top Sales by Product & Category - Discover your best-performing products and categories.
• Top Redemptions by Location - Identify where your vouchers are most frequently redeemed.
• Sales by Promotion - Measure the success of your marketing campaigns and promotions.

Individual Store Analytics

Each store now has its own dedicated analytics view, offering even more granular insights. With flexible date comparisons and breakdowns by channel, you can uncover what’s driving performance at every level:

• Sales Over Time - Visualize sales trends and seasonality.
• Sales by Product & Category - Pinpoint your top sellers and underperforming lines.
• Sales by Channel Type - Compare online, in-store, or partner sales.
• Sales by Delivery Method - Understand how customers are choosing to receive their vouchers.
• Sales by Promotion - Evaluate which offers are most effective.

With this update, we’re giving businesses the clarity and control they need to optimize sales, identify opportunities, and enhance performance across all locations.

Terms and Conditions In Voucher Emails

We’ve enhanced our voucher emails to now include Terms & Conditions directly within the message sent to customers.

As vouchers are often purchased as gifts and sent directly to recipients, this update ensures full compliance with regulations and provides greater clarity and transparency for both purchasers and recipients.

Hungarian Language and Currency added to the system. 

We have added a full store translation for Hungarian and added their currency the Hungarian Forint to the system. 

Scan to redeem redirects to account login

The QR code to vouchers now directly takes the scanner to the account specific login page, which includes email and username users. 

Email count in fulfilment notification email

We have added an email count in the daily fulfilment email. This email now acts as a sales email as it will show the number of all postal , collection and email orders made during a day. 

Flexible PDF logo aspect ratio

Previously our system only allowed square aspect ratio logos on the PDF logo importer, we can now accept flexible size logos including wider logos.

Two new Currencies added to the system 

Polish Złoty and Czech Koruna have been added to the system. 

Cancelled Vouchers will not allow actions in Orders

We've made a change based on feedback, that cancelled vouchers should stop any further action being taken on the voucher. When a voucher is now cancelled, all actions will be removed from the orders section. 

PDF Translation Bug Fix 

The valid from text was not translating properly on non English language PDFs, this is now fixed and is now properly translated into the selected store language. 

Balance Checker Bug Fix

Balance checker was not properly showing top-ups in item history, this is now fixed. 

Terminal Bug Fix

Fixed a bug where adding an discount over the amount of the order would cause the terminal to error. 

Non Postal Voucher PDF Downloads

Email vouchers can now be downloaded in the orders tab. They contain less information then postal or collection vouchers, as email vouchers will not have PDF description, terms and conditions and how to redeem, but can be downloaded just in case they are needed. 

Hiding fulfilment when the account doesn't use fulfilment

Fulfilment will only show once enabled on the store, for email only accounts, the fulfilment section in the side bar will not show. 

Using an account set currency format when displaying prices in the dashboard

The system had a number of preset currency formats based on recommended formats, this was causing issues with some currencies as multiple formats can be used. For example the Euro can show as €3,00 or €3.00. This can now be set in account settings and will apply to all admin dashboard functions in the account, like the terminal so customers can select the format they like best. 

Delivery Information Page and Store Settings 

We have updated the store delivery page to provide end customers with further information on their delivery options. We have created 3 default wordings for each option and brand agnostic images.

These will only appear if the relevant delivery option is enabled on the account. The images and wording can be edited in the store page by the FAQ, T&Cs and other information pages. 

Edit Page. 

The team sincerely appreciates your patience as we roll out our biggest release yet! This update brings extensive upgrades across the system, delivering powerful new features and improvements.

For more details on what's new, please visit our help centre.

Fulfilment Options 

Fulfilment has finally come to the system, this can accessed on a per store basis and can be found in store settings. 

Turning on physical fulfilment will allow postal and collection vouchers to be generated by the system, these vouchers will be generated via PDF. 

There are a new suite of fulfilment options available in the system. 

Create and manage postal delivery methods, package and collection options. 

Choose from three distinct designs, tailored to match how much information your customers want to include on their vouchers: 

By choosing a voucher design, the amount of information you can enter in the voucher description and terms & conditions fields automatically adjusts to match the selected layout.

 Customise and change your voucher PDF design. Watch this space as more designs will be coming soon!

The vouchers have be designed to maximise visual appeal, giving space for customers template images and getting the legal information included

We've also built a notification centre to give daily email notifications of postal and collection vouchers which need to be fulfilled, whether thats self managed or managed by a 3rd party. 

Fulfilment Table

We've built a fulfilment table for customers to self manage or 3rd party manage outstanding and fulfilled vouchers. 

This will allow customers to bulk or individually download voucehrs and envelopes to send out each day, add tracking numbers and make as sent. 

Vouchers can also be resent from the fulfilled section. 

Sales Terminal Flow Changes 

The flow in terminal has been changed to facilitate postal and collection orders, when enabled further options will now appear at the choose delivery method stage. 

This will allow your employees to select from every delivery method and packaging option available publically to your customers. 



Balance Checker 

We've added a balance checker to allow your customers to check their monetary voucher balance and redeem history. 

The balance checker can be accessed from every store's side menu and footer. Each future monetary voucher will include a PIN, providing an additional layer of security on top of the unique voucher reference. This PIN will be included in every email (alongside a direct link) and printed on every physical voucher beneath the QR code.



The customer can see their remaining balance, their validity and the past balance activity when availalble. 

Store Languages

Enjovia has added language support to its stores, enabling a more seamless experience for international users. We now offer support and translations for the following languages:

• US English
• UK English
• French
• Spanish
• German
• Italian
• Polish
• Czech

All system-related language will be translated, but user-generated content will remain in its original language. Shoppers can now browse stores and receive their vouchers in their preferred language.

Visual Checkout Changes and Upgraded user journey 

To provide a smoother delivery experience and enhance the visual appeal of the checkout, we’ve completely overhauled the checkout journey. Customers will now select their preferred delivery method for each voucher individually.

This allows us to send multiple vouchers to multiple addresses with various delivery and packaging options—some as emails, others as physical vouchers.

This change does mean 1 voucher in 1 package. We have decided on this as as policy as we have received hundreds of complaints over the years regarding multiple vouchers being put in single wallets or boxes, when customers wished them to be given to multiple people. 

The end result is a much more visual and professional looking checkout with a massive degree of flexibility. 

Orders Overhaul 

The orders section of the system has been massively overhauled to provide a better overall experience and to facilitate more flexibility. 

Orders is where you can find a total list of all orders made on a store or if you have multiple stores enabled you can see all orders across multiple stores. 

The orders list will display the order number, buyer information, transaction value and when the order was made and the current status of the order. If you have multi store enabled the store name will also be included. 

 For further information on an order click on the 3 little dots at the end of the order, this will take you to the specific order page.

From the orders page there are a few actions you can take as a user: 

1. Download the voucher if it's a postal or collection order.
2. Change the status of vouchers within the order. 
3. Resend the receipt.
4. Update or add a payment reference.
5. Add Notes to the order

For more information on specific vouchers within an order, press view details. 

This will take you to the item details page, which will display information on the specific items on that page. 

The main use of this page is to: 

1. Change voucher status manually
2. Check delivery information
3. Manually change expiry dates
4. Edit and resend vouchers

Notes

Notes can now be added to orders which can be seen by other users within the user table, this can be found on the individual order page. 

Note notification on the table. 

New Currency 

The Swiss Franc has been added as a supported currency on the system.

Black colour option added for store nav bar and footer.

We have added further colour options to help customers achieve the look they want on their store.

Added all major timezones

We have added all major timezones to the system, all 24 timezones are included with an option for UTC.

Each timezone has a major city attached from that timezone to help with clarity.

Add test column to sales exports

We have added a test column to sales export reports, which will show whether an order was made in test mode or not.

Allow filtering by test sales in exports

Alongside the above change, we have added a new field in the reports tab which will give the option to include test data. It will be excluded by default unless requested.

Added a new item type field into reports

We have added a new item type field into sales reports to help further clarify the sales reports. This new field will display the type of product sold, there are 4 types of product currently supported by the system.

1. Standard product
2. Enhancement
3. Variant product
4. Monetary product

Allow accounts to be set as demo

This is an internal change for the super admin dashboard. We have created a flag for demo accounts to be set as demo, so they do not clog up customer lists and facilitate easier invoicing and customer management.

When a new account is created, this can now be flagged as a demo account.

Add United Arab Emirates Dirham

We have added the UAE Dirham to the system as a supported currency.

Changed Logo position within voucher order email.

Logo will now appear within the white box and not as a seperate box, this gives a better visual feel then previous email, especially if logo is not a PNG.

Re-added QR codes to emails.

Previous we removed QR codes from emails directly as some email clients like gmail block QR code images from appearing in emails, which was causing customer confusion. We have found a fix for this and now QR codes will display in all email clients.

New Order number and Voucher Number formatting

All order numbers and voucher numbers will now follow a 7 Digit set format.

Order numbers: 5 Digits

Voucher numbers: 2 Digits

This means a full voucher number will contain the order number and then 2 unique identifiers for that order. These can be made up of letters and numbers. i.e. 4FD2F-3D

This will mean that multiple vouchers purchased together, will now share the first 5 digits of the order number while the final 2 digits will be different.

This will help us identify and find multiple vouchers within the same order faster on reporting, orders list and fulfilment.

Login Improvements.

Our login page was having issues with mobile login view and different screen breaks and logo sizes. This has now been fixed across all devices and the login page visuals have been updated. 

Stripe Order Transaction Changes

We have added the enjovia order code to the stripe transactions to make searching for enjovia transactions within stripe easier to locate.

Minimum Order Total Bug

Fixed a bug where if a promotion was set for minimum order total and it was not hit, the checkout would go into error.

Tags in Transaction Report

Tags set on various parts of the system, store, products, promotions, redeem location etc, now show in their own individual columns in transaction reports. This will facilitate API conenctions where third parties can pick up on relevant tag columns.

Sales Terminal Released.

The sales terminal allows enjovia users to create vouchers within the admin dashboard. This feature is designed to faciliate face to face and over the phone voucher sales and facilitate the creation of complimentary (free) vouchers.

This will permit the sale of internal products (products only visible to internal users)

This will also allow staff discounting of vouchers, on top of normal promocode usage, this will allow fully discounted vouchers to be created on the system, these vouchers are also known as complimentary vouchers.

This terminal will also permit the creation of test products in stores with test environments enabled, this will permit users to create test vouchers and explore the system in greater depth before going live.

Filter Sales Terminal sales channel to live sales when creating live orders, but all sales channels while making test orders

A live store can process test and real orders, whereas a store which isn't in live mode, can only process test orders. No products will appear to sell on the normal terminal sell a product section unless a store is set to live. We needed to seperate out these two product types via filters.

Fix Invoices Overflow Menu Wrapping

Occasionally the invoice overflow menu had wrapping issues, which were causing information to bleed over the table. This has now been fixed.

Internal invoicing

We have enabled internal invoicing, which can be turned on in the super admin dashboard for an account. What this means is that no invoice is sent or visible to the end customer. The invoice will still generate but will only be visible on the admin dashboard. The use case for this is for partners which have bundled services and already send their own internal invoices and do not wish for seperate invoices to be sent to the customer.

Reconciling invoices

Enjovia use Xero internally for accounting, we have built an API connection which will generate a xero invoice to match an internal enjovia invoicing, this will make reconciliation of future invoices much easier. This will work for partners, but unfortunately due to xero's internal policies is only available in certain regions.

An email domain can be deleted.

Setting up an email domain on Enjovia to send emails from, previously could not be deleted, which meant for test stores made or errors, it would have caused issues. These can now be deleted and the deletion is reflected in the backend of the database too, faciliating the same email domain usage on future stores.

Increase logo size on dashboard login page.

A request from a partner, who felt the logo on the admin dashboard login page was too small, this has now been increased and is more visible.

Fix inconsistent font sizes between total label and total value in the checkout

Some of the font sizes betwene total label and total value were not consistent, we have changed these so that now they are the same size.

Monetary product custom input field should validate in real time

When a customer inputs a value that is below or exceeds the minimum and maximum value allowed in the monetary gift voucher fields, instead of waiting to validate when they try to purchase, an error message will show as they type the mistake. This stops a mistake being made in real time.

Monetary redemption values should validate in real time.

This is the same feature as above, but in use during the redemption process within the terminal. If a user tries to redeem a value greater then the value of the voucher this will validate as the mistake is being written out and stop any redemption, before the redeem button is pressed.

Update partner transactions export

Request from a partner, they required Duplicate account, payment gateway, order, and store columns across rows within exportable reports, so that the data could be better interrogated.

Some content overflows on certain screen sizes.

A small visual error, some content was overflowing on certain smaller screen sizes, this is now fixed.